FAQ's

Answers To Your Questions

How far in advance should I book my special event appointment?

We suggest booking your appointment as much in advance as possible. Wedding dress alterations should be started at least 2 months in advance. Wedding gown alterations are more time consuming and complex than most realize. This gives us adequate time to do the alterations, have you return for a fitting, then make any final adjustments, finish and finally steam the dress.

How long does it take to get my garment back?

Every alteration project is different. We suggest you make an appointment and come in for a fitting. We will determine the scope of the project and according to when your event is, we will coordinate a pick-up date that works for you.

How much will it cost to alter my dress?

We encourage you to make an appointment and visit us to try on your garment. We will be glad to do a fitting with you and provide a price then and there. Every dress is different. Some require more work than others and are more complex to alter. We especially try to maintain the integrity and details of every dress. The only way to understand the inner workings of how a garment was made is to see it in person. Only you and your seamstress will ever know your dress was altered.

Why don't you have prices on your website?

Every project is unique to the individual, the same way no two persons are alike, no two garments are either. We charge specifically and only according to the work that needs to be done. Every quote and price is tailored to the individual and their project needs.

Can I get a quote to fix my dress over the phone if I describe what needs to be done?

Unfortunately we do not provide prices for alterations over the phone. Unlike other bridal shops, we do not have a flat pricing system. This ensures our customers always get a fair and accurate cost. Every project is unique to the individual, the same way no two persons are alike, no two garments are either.

What if I am trying to lose weight before my special event?

We still encourage you to make your first appointment no later than 2 months before your event date and let your seamstress know about your weight loss goals. You and your seamstress will work out a schedule that works out for both parties so that we can finish your dress in a timely manner, make sure your garment fits properly and that you still look stunning in it.

Can I still get my garment altered during the pandemic?

We have not been able to accommodate alterations during the pandemic due to the strict social distancing orders. However, we are looking forward to the requirements loosening up and coming closer to be able to work one on one with our customers once again. We will continue to update our website with information from the state.

What do I need to bring to my appointment?

Ladies:

Please bring the shoes and undergarments you anticipate on wearing with the garment on the day of your event. If you do not have your shoes yet, please bring with you a similar pair with a similar heel height.

Gentlemen:

Please bring the shoes and shirt you anticipate on wearing with your garment on the day of your event.

What do I need to bring with me for a design consultation?

Please email prior to your arrival or bring with you an image of what you would like us to create. If you have a physical sample of an item you would like us to copy or you have a specific fabric you would like us to use for your project, please bring that as well.

What forms of payment do you accept?

We accept all major credit cards and cash. Please note that ALL alterations are cash only transactions.

 

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